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Author (up) Camanho, A.S.; Dyson, R.G. doi  openurl
  Title Efficiency, size, benchmarks and targets for bank branches: An application of data envelopment analysis Type
  Year 1999 Publication Journal of the Operational Research Society Abbreviated Journal  
  Volume 50 Issue 9 Pages 903-915  
  Keywords Data Envelopment Analysis (DEA ); banking; efficiency; benchmarks; size; target setting  
  Abstract This paper describes an application of data envelopment analysis (DEA) to the performance assessment of Portuguese bank branches. The analysis shows how DEA can complement the profitability measure currently used at the bank. The use of an efficiency-profitability matrix enabled the characterisation of the branches’ performance profile. Consistent with the bank’s development objectives, the analysis focused on the relation between branch size and performance. Two alternative target setting strategies were explored. One eliminates pure technical inefficiencies by focusing on the selection of appropriate benchmarks. The other attains the branches’ most productive scale size through the elimination of scale inefficiencies, with minimal changes to branches’ scale size.  
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  Notes Approved  
  Call Number Admin @ admin @ CamanhoDyson1999 Serial 1353  
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